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Protocols and Training

How to Record Patient Responses to Questions during Exam?

  1. Once you are in the call, scroll down to the questions displayed on the left hand side.

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  1. Use the fields under each question to record patient’s response.

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  1. Once the responses are recorded, click the Accept & Submit button to accept the responses and submit the questionnaire.

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  1. This opens the Approve Notes popup. Use the textbox to enter approved if there is no need for a review.

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  1. In case you are approving but there is a need for reviewing the notes, use the textbox to enter Review Notes.

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  1. Once the notes are recorded, click the Submit button.

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  1. In case you want to reject the responses, click the Reject & Submit button.

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  1. This opens the Enter Reject Notes popup. Here, use the text field to record the reason for rejection.

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  1. Once recorded, click the Submit button.

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  1. If there have been connectivity issues and you are uncertain about the responses, click the N/A button.

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  1. Like the other two options, a popup appears on clicking the N/A button. This popup is titled as Enter N/A Notes. Use the textbox to record the reason and then click the Submit button.

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